Q: Do you ship worldwide?
A: Yes, boo 😏. We ship across the U.S. and worldwide. Shipping rates are calculated at checkout.
Q: How long does shipping take?
A: (FOR ON HAND ITEMS) Standard shipping (USPS Ground Advantage) takes 2–5 business days. Need it faster? Upgrade to 1-day Priority Express at checkout.
Q: Do you accept returns?
A: No returns. Exchanges are available for store credit only if the item is unworn and in original condition.
Q: What sizes do you carry?
A: All sizes, all vibes. Our fits are made to serve curves, edges, and everything in between.
Q: How do I track my order?
A: Once your order ships, you’ll get a tracking link straight to your email so you can watch your package pull up on you.
Q: Do you do collabs or custom orders?
A: Period . For collabs, promo, or custom work, hit us through the Contact page or DM us on IG @soicydollhouse